Shipping Policy — Bains Pro Academy

Effective Date: 16th June 2025

At Bains Pro Academy, we offer both soccer training services and merchandise through our website, www.bainsproacademy.com.

Please review the following Shipping Policy carefully.

1. Soccer Training Services

Soccer training services (including coaching programs, sessions, and digital materials) are not physical products and therefore do not require shipping.
Details about the delivery of training services (such as session dates and locations) will be provided via email after purchase or booking confirmation.

2. Merchandise Orders

All merchandise orders (including apparel, accessories, and other items) are fulfilled, produced, and shipped by our third-party print-on-demand partner, Printful.
Printful is solely responsible for handling the production and shipping of merchandise orders.

Shipping Times

Estimated delivery times depend on the product, your shipping location, and Printful’s fulfillment timelines.
Standard estimated delivery times for most orders are:
- 2–7 business days for production (after order is placed)
- 3–7 business days for shipping (within the U.S.)
- International delivery times may vary.
Please note: These are estimated timelines and are not guaranteed. Delays may occur due to factors beyond our control (e.g. high order volumes, shipping carrier delays, customs, weather, etc.).

Shipping Costs

Shipping costs are calculated at checkout based on the products selected and your shipping address.
Shipping fees are collected by Printful through our website checkout.

Tracking Your Order

Once your merchandise order has been shipped, you will receive a confirmation email with tracking information from Printful.
Please use this tracking link to monitor your order’s progress.

3. Important Notes

✅ Bains Pro Academy does not control or manage Printful’s shipping process.
✅ We are not responsible for delays, lost packages, or shipping errors once the order has been handed off to the shipping carrier.
✅ If you encounter a shipping issue (such as a lost or delayed package), please follow up using the tracking number provided by Printful, or contact Printful support directly.

4. Contact Us

For questions regarding soccer training services or general inquiries, please contact us at:

Bains Pro Academy
Email: BainsProAcademy@gmail.com
Website: www.bainsproacademy.com

For merchandise-specific shipping questions or issues, please refer to Printful’s Shipping Policy or contact Printful support directly.